Tidio
Bring Tidio support tickets into DataOS
This guide brings your Tidio support tickets (the customer conversations your team handles through Tidio) into DataOS.
tidio.com
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What you need
A client ID and a client secret from Tidio
Who can get it
A Tidio project owner or admin
Where data lands
A governed table in your DataOS lakehouse
Connection type
REST API
How the connection works
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Source
Tidio
DataOS connector
Keeps it up to date
DataOS lakehouse
Governed data product
When it runs, the connector uses your Tidio keys to ask Tidio's reporting service for ticket details and adds them to the table in DataOS. It only reads.
What's next
Ready to bring this data into DataOS?