Talkdesk
Bring Talkdesk calls into DataOS
This guide brings your Talkdesk calls (a report of the phone calls handled in your contact center) into DataOS.
talkdesk.com
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What you need
A Talkdesk app's client ID and secret, plus your account name and regional address
Who can get it
A Talkdesk admin
Where data lands
A governed table in your DataOS lakehouse
Connection type
Async reports
How the connection works
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Source
Talkdesk
DataOS connector
Keeps it up to date
DataOS lakehouse
Governed data product
The connector signs in to Talkdesk with your app credentials, asks Talkdesk to prepare a calls report, waits for it, and adds the rows to the table in DataOS. It only reads.
What's next
Ready to bring this data into DataOS?
