Jira Service Management
Bring Jira Service Management customer requests into DataOS
This guide brings your Jira Service Management customer requests (the support requests your customers raised) into DataOS.
atlassian.com
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What you need
Your Jira site name, an Atlassian account email and an API token
Who can get it
The owner of the Atlassian account that will do the reading
Where data lands
A governed table in your DataOS lakehouse
Connection type
REST API
How the connection works
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Source
Jira Service Management
DataOS connector
Keeps it up to date
DataOS lakehouse
Governed data product
The connector signs in with your Atlassian email and token, reads every request that account can see, and replaces the table in DataOS with the latest list.
What's next
Ready to bring this data into DataOS?
