Gorgias
Bring Gorgias support tickets into DataOS
This guide brings your company's Gorgias support tickets (customer help requests and their status) into DataOS.
gorgias.com
?
What you need
Your Gorgias account name, a user email, and an API key
Who can get it
A Gorgias admin
Where data lands
A governed table in your DataOS lakehouse
Connection type
REST API
How the connection works
?
Source
Gorgias
DataOS connector
Keeps it up to date
DataOS lakehouse
Governed data product
The connector signs in to Gorgias with your email and key, asks for tickets, and updates the table in DataOS. It reads ticket headers only (not the message text).
What's next
Ready to bring this data into DataOS?