Gladly
Bring Gladly customer conversations into DataOS
This guide brings your Gladly customer conversations (the support conversations in your Gladly account) into DataOS.
gladly.com
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What you need
Your Gladly organization name, plus an API user's email and token
Who can get it
A Gladly admin
Where data lands
A governed table in your DataOS lakehouse
Connection type
REST API
How the connection works
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Source
Gladly
DataOS connector
Keeps it up to date
DataOS lakehouse
Governed data product
The connector uses your Gladly API user to ask Gladly for its conversation report, from a start date you choose, and updates the table in DataOS. It only reads reports.
What's next
Ready to bring this data into DataOS?
