Dixa
Bring Dixa conversations into DataOS
This guide brings your company's Dixa conversations (customer support conversations: when they started, who handled them, and how they ended) into DataOS.
dixa.io
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What you need
One API token from Dixa
Who can get it
A Dixa admin
Where data lands
A governed table in your DataOS lakehouse
Connection type
REST API
How the connection works
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Source
Dixa
DataOS connector
Keeps it up to date
DataOS lakehouse
Governed data product
The connector signs in to Dixa with your token, downloads your conversation export, and adds it to the table in DataOS. It only reads. Message text and internal notes are not included.
What's next
Ready to bring this data into DataOS?
