Amazon Connect
Bring Amazon Connect contacts into DataOS
This guide brings your company's Amazon Connect contacts (calls, chats and other customer contacts handled by your contact center) into DataOS.
amazon.com
?
What you need
An AWS access key, plus your Connect instance ID and region
Who can get it
Your AWS administrator
Where data lands
A governed table in your DataOS lakehouse
Connection type
REST API
How the connection works
?
Source
Amazon Connect
DataOS connector
Keeps it up to date
DataOS lakehouse
Governed data product
The connector uses your AWS access to search your Amazon Connect instance for contacts and refreshes the table in DataOS. It only reads contact summaries.
What's next
Ready to bring this data into DataOS?
